Courtyard Manassas Battlefield Park

I came with my family for a wedding. Family and friends had about 15 rooms. The place is under construction so there was no lobby. Had to go around the corner to a side door. In the hall was a small area where they had refrigerator unit with drinks etc for sale and a table which was the front desk. They told me the restaurant was closed but they would have a bag breakfast in the morning available. It was 3 pm and I couldn’t check in because there were so many people checking out late that they didn’t have the room available. They told me that they were completely booked and actually overbooked by 6 rooms for the week. I went out to my rental car and waited about 20 minutes until I could check in. I was in the elevator and went to the 2nd floor but the door wouldn’t open. I tried all the buttons and still wouldn’t move. Finally pushed the alarm button. Suddenly it began to go down. A couple had pushed the button downstairs and it went back down. But we couldn’t get it to go up. Maintenance came and reset it in an operation closet. We went up fine. Got to my room and it was a very nice remodeled room. I really like the walk in shower. It was all updated except something was wrong with the carpet. It was all lumpy like it hadn’t been stretched when installing. I called and asked for a microwave and within 2 minutes they had a little unit at my door. So I was ready with a mini fridge and microwave. I went back out to the elevator to leave and go down. But the door on the elevator didn’t close but began to go up. It went up about a foot with the door still open then made a clunk, the doors shut and it went down. I let the hotel know and left. Didn’t have any problems with the elevator after that but I was leery every time I got into it. My family and friends began to arrive the next day. The hotel had overbooked and so there wasn’t room for them. Even though they had confirmation numbers. After dealing with the hotel staff that didn’t know what they were doing it was finally resolved after 9 hours. I placed a do not disturb sign on my door and when I came back someone had come into my room too place a letter on the desk to invite me to join their bonvoy program. I spoke to the manager and asked what would have happened if I was in there sleeping and why couldn’t they slip it under the door? I received an apology. There was a side door near the elevator that you could enter through. It had a lock on and a sign that said to use my room key to unlock the door. The whole 7 days I was here the door was never locked. Anyone could walk in. About 75% of the parking lot had storage containers in it. It made for limited parking. For breakfast the bag had, One mini muffin, some kind of small cinnamon thing like a little pop tart. A bottle of juice, and a green apple. They had a table set up in the hall with a little microwave. With some kind of breakfast sandwich to microwave. There was also a bowl of ice with small yogurts and bottle of skim milk. They also ha

The hotel is currently undergoing renovations. We could not find the front desk for 10 minutes, the rooms are not well kept.

Saw reviews about renovating issues and was a bit concerned Found that not an issue with my stay Room was clean and comfortable Great nighttime staff Jayden was great in helping me understand the locking mechanism Kristi Banks was great with multitasking during a fire alam drill Mamoon was extremely friendly Management should not let them find another hotel chain to work for Id definitely return if the same staff stays on board Great experience overall

Disappointed in the stay We were disappointed with the stay; it made the short vacation uncomfortable. Upon first arriving we were given key cards to a room that had been occupied and was not clean yet; the front desk clerk said there was an error in the system sometimes and they are unable to see the rooms that are ready to be assigned to the people that are checking in and instead given the rooms that are already in use. The next room we were given had a broken sliding door and a pipe was left on the window sill. Aside from that, the cards stopped working several times and we were only on the property for a day and a half. The cards gave us lots of problems entering the hotel room and in the first full day the card did not allow us to enter the building through the side. We had to get replacement cards. The room itself was not very clean either.

Toilet didn't work well. Overflowed

Beautiful lobby area; Starbucks available; friendly staff; had no housekeeping service.